SMS Messaging Terms & Compliance
Your information, our responsibility
1. Program Description
This messaging program sends appointment confirmations, reminders, and service-related messages to customers who have booked an appointment with Keen Eyes Auto Detailing through our website at https://keeneyesautodetailing.com/, via our contact forms, or through in-person/phone scheduling, and who have explicitly opted in to receive SMS notifications.
Opt-in is collected through website forms that include a dedicated SMS consent checkbox.
Messages may include:
- Appointment confirmations
- Appointment reminders
- Rescheduling updates
- Service updates
- Customer support communications
2. Cancellation Instructions
You may cancel the SMS service at any time. Simply text “STOP” to the number that sent you the message.
Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.
To rejoin, sign up again through our website or scheduling form, and we will resume sending SMS messages to you.
3. Support Information
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly:
Email: info@keeneyesautodetailing.com
Phone: 540-385-1641
Support is available during regular business hours.
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you.
Message frequency varies depending on your service requests and appointment schedule.
For questions about your text plan or data plan, please contact your wireless provider.
6. Supported Carriers
Our SMS program supports most major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction
You must be 18 years of age or older to participate in our SMS program.
8. Privacy Policy
For privacy-related information, please review our Privacy Policy at:
https://keeneyesautodetailing.com/privacy
We comply with all applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding SMS communications.
General Terms of Service
This website (the “Site”) is owned and operated by Keen Eyes Auto Detailing (“Company,” “we,” or “us”). By accessing or using this Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or services offered.
Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and acceptance of these Terms.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of those changes.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available on it are the property of Keen Eyes Auto Detailing and/or its licensors and are protected by copyright, trademark, and other intellectual property laws.
The Site is provided solely for your personal, non-commercial use.
You may not copy, reproduce, republish, upload, post, transmit, distribute, sell, or create derivative works from any content without prior written permission.
You may download or print one copy of individual pages for personal, non-commercial use, provided all copyright and proprietary notices remain intact.
Your License to Us
By submitting content to us (including reviews, photos, testimonials, comments, or social media content), you represent that you own the content or have permission to share it.
You grant Keen Eyes Auto Detailing a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, publish, distribute, and display such content for marketing and business purposes.
Disclaimers
This Site may contain links to third-party websites. We do not endorse and are not responsible for the content, products, or services offered by third parties.
All services and information provided on this Site are offered “as is” without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless Keen Eyes Auto Detailing, its owners, employees, and affiliates from any claims or liabilities arising from your use of the Site or violation of these Terms.
Online Commerce
Certain sections of the Site may allow you to purchase services or gift cards. We are not responsible for issues arising from third-party payment processors.
Any transactions conducted through third-party providers are subject to their own terms and privacy policies.
Registration & Account Security
If you create an account on our Site, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials.
If you suspect unauthorized activity, contact us immediately at info@keeneyesautodetailing.com.
We are not responsible for losses resulting from failure to safeguard your account information.
Termination
We reserve the right to suspend or terminate access to the Site without notice if we believe you have violated these Terms or engaged in unlawful conduct.
Upon termination, you must discontinue use of the Site and its content.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Virginia.
Any disputes shall be resolved in accordance with applicable Virginia law.
Changes to Terms
We may update these Terms of Service at any time. The latest version will always be available on our website with the effective date.
Contact Information
Keen Eyes Auto Detailing
227 Garrisonville Rd
Stafford, VA
Phone: 540-385-1641
Email: info@keeneyesautodetailing.com
Website: https://keeneyesautodetailing.com/
Get In Touch
If you have any questions, comments or suggestions, please submit the form below.
Keen Eyes Auto Detailing. Where Every Detail Counts.
Service Hours: Monday - Friday : 9AM to 5PM | Saturday - Sunday : Closed

